Privacy Policy
Effective Date: ** 30/03/2026
Last Updated: ** 30/03/2026
## 1. Introduction
Welcome to JK Electrical & Mechanical Services (a trading name of JK Electrical Installations Ltd) ("we", "us", "our"). We are committed to protecting and respecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
## 2. Who We Are
**Company Name: ** JK Electrical Installations Ltd
**Trading As: ** JK Electrical & Mechanical Services
If you have any questions about this policy, please contact us through the contact page on this website
## 3. Information We Collect
We may collect and process the following types of personal data:
### a. Information You Provide to Us
* Name
* Email address
* Phone number
* Address
* Details about your enquiry or project
### b. Automatically Collected Data
* IP address
* Browser type and version
* Pages visited and time spent on site
* Device information
### c. Cookies and Tracking Technologies
We use cookies to improve user experience and analyse website traffic. See Section 8 for more details.
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## 4. How We Use Your Information
We use your information for the following purposes:
* To respond to enquiries and provide quotes
* To deliver our services
* To manage customer relationships
* To improve our website and services
* To comply with legal obligations
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## 5. Legal Basis for Processing
We process your personal data based on:
* Your consent
* Performance of a contract
* Legal obligations
* Legitimate interests (e.g., improving services, responding to enquiries)
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## 6. Sharing Your Information
We do not sell your personal data. However, we may share your data with:
* Service providers (e.g., IT support, hosting providers)
* Professional advisers (e.g., accountants, legal advisors)
* Regulatory authorities when required by law
All third parties are required to respect the security of your data.
## 7. Data Retention
We retain your personal data only as long as necessary to:
* Fulfil the purposes we collected it for
* Satisfy legal, accounting, or reporting requirements
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## 8. Cookies Policy
Our website uses cookies to distinguish you from other users. This helps us provide a better browsing experience.
You can control or disable cookies through your browser settings.
Types of cookies we may use:
* Essential cookies (required for website functionality)
* Analytics cookies (to understand how users interact with the site)
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## 9. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
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## 10. Your Data Protection Rights
Under UK data protection law, you have rights including:
* The right to access your personal data
* The right to request correction
* The right to request erasure
* The right to restrict processing
* The right to data portability
* The right to object to processing
To exercise your rights, please contact us using the details above.
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## 11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.
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## 12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
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## 13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us through the contact page on the website
## 14. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
[https://www.ico.org.uk] (https://www.ico.org.uk)
Jack Kempson
Managing Director
